Sunday, December 15, 2013

Vino Italiano: It's Personal

I’m a people person.  It’s probably that empathetic, Georgia-born Italian-American coupled with the curious anthropologist in me that makes me want to meet and learn the story of just about everybody I see. Seldom is that a bad thing – although I do get some weird looks in elevators – and often it results in new friends or at least interesting stories from people in all walks of life.
Me + People = Happy  (I love being a guide for WSA in Rome!)

 It’s hardly a shock that this very prominent aspect of my personality carries over to how I approach wines. In fact I think it’s the Italian empathy in me that makes me want to meet and learn the story of every wine I see. It’s that empathy that once again, my favorite author and anthropological-and-linguistic-commentary-genius Beppe Severgnini illustrates perfectly by his comparison of Italian and British flight attendants in his hilariously insightful analysis of the Italian culture, La Bella Figura:

“The Italian flight attendant sometimes takes her job title literally--the plane flies, she just attends. But she's always pleasant, elegant, and ladylike, so much so that she can appear intimidating. I remember one flight from Milan to New York. The Alitalia attendant, an attractive brunette from Naples, was strutting up and down like a model on a catwalk thirty thousand feet above the ground. The man sitting next to me glanced at her and asked me, "Do you think I might be able to get another coffee?" "Why ask me? Ask her," I replied, nodding in the direction of the flight attendant. "How can I ask Sophia Loren for a coffee?" he whimpered. He was right. The good-looking attendant was putting on a fashion show in the sky, and no one dared to interrupt.

But then take a British flight attendant. You wouldn't mistake her for a model. She'll have very little makeup, and no jewelry. Often she is robustly built, and until recently would be sporting one of those little round hats that you only see on British cabin staff and New Jersey ice-cream vendors. Her heels are low, and her shoes are "sensible," as they say in New York. Alitalia crews wear emerald green. British Airways has improbable combinations of red, white, and blue, or a mayonnaise-cum-apricot shade that nature felt no need to invent. The British woman is attentive, though. She comes back again and again, smiling all the time. She waits until your mouth is full, swoops on you from behind, and beams "Is everything all right?"

Then something happens. Let's say you spill your coffee on your pants. At that point, the two personalities undergo an abrupt transformation that--you've guessed it--sums up the respective national characters.

The British attendant stiffens. You have deviated from the pattern; you have done something you shouldn't have. All of a sudden, her inner nanny emerges. She doesn't say she's annoyed, but she lets you know.

The attractive Italian also undergoes a change. In an emergency, her detachment disappears. At times of crisis, what emerges is her inner mom, sister, confidante, friend, and lover. She takes off her jacket and actually helps you. Weak at, if not openly irritated by, routine administration, she comes into her own in exceptional circumstances that allow her to bring her personal skills to bear. Where did the ice goddess go? She melted. In her place is a smiling woman who is trying to be helpful.”

Nicola Trabucco, truly an amazing wine maker and person
Sofia Loren looks aside, I am that Italian flight attendant when it comes to wines. The wines perform best and I appreciate them the most when the situation brings out the personal aspects of each of us. Take me in a wine store, for example. I stare at the bottles, indifferently at the rows of labels, seemingly different yet all the same, when choosing which I would like to take home that night. The 90+ numbers bestowed by Robert Parker on the lucky few do little to entice me. Even when the knowledgeable employee or even owner at the wine store points me towards the best sellers or their favorite wine, I am skeptical and cold. Not that I don’t trust he or she likes that wine, but I’m not interested in the wine - I don’t trust the wine - because I don’t know it. And therein lies the key:  I don’t know it. It hasn’t spoken to my personal side, it doesn’t need or want to talk to me. The way I approach wines are the way I approach people – I want to know them and they want to know me. You can’t just give me a bottle with a technical sheet and a long list of credentials such as “aged in barriques for 6 months before 12 months in the bottle.” My favorite wines taste good because I have a relationship with them – I know their story, that of the people that made them, and the culture they come from.

This is Italian wine. Italian wines are good because the elements that people analyze are exceptional – they are amazing because each bottle is a reflection of the story of the people who make it. I love Italian wine because if you listen, it tells you that story, and I can’t wait to open the next bottle to hear what the wine has to say or relive the first time I was lucky enough to experience that bottle’s tale for the first time. In my most fortunate of cases - such as the wines of Nicola Trabucco, Castello di Neive, Allegrini, Tascad’Almerita, Villa Dora, Ferrari, and Antinori – I’ve met the wine makers, the families, the employees that pour their hearts into their work, heard their stories, and stood on the grounds where wine was born. In other cases- such as the wines of Foradori, Bruno Giacosa, and Borgogno & Figli (try No Name for a great story)– I’ve read interviews, watched videos, and and studied the legends that are poured into the bottles of these iconic wines.

My Italian-American family
Italian wines are passion and love, they are history and culture, and they, like their culture, are made for empathetic, Georgia-born Italian-American anthropologists like me. 

**Special additional thanks to those don't work for the wineries but who have been key in making it possible for me to explore the Italian wine the empathetic way: Giuseppe LoCascio and Stephanie at Winebow Imports, Jon Goldsmith at Spacca Napoli, Caolan Sleeper at Eataly,  Anthony Minne at Plum Market, and the countless other people with whom I have developed relationships and friendships.

Wednesday, December 11, 2013

Eataly is Italian, Which Explains A Lot

There's been a lot of buzz about Eataly Chicago's recent opening - the heavy anticipation leading up to the Mecca of Italian gastronomy had set the bar high, and Chicago expected Eataly to deliver. But just what exactly did they expect? I've been reading countless reviews (several of them with a bitter tone) over the past few days, and it leaves me wondering if some people have missed the point.

(angels singing)
Eataly is Italy, not Mariano's. If you read the manifesto of the store, there is no place that says you are going to find the best deals or that you’re going to be able to get your Christmas baking materials in their baking section (which they don’t have…). The point of the store, as is pretty clearly expressed in this manifesto, is educating the population and creating a community around high quality Italian food. Anyone who has visited a place where artisan cheese is being made or wild boar is being hunted and slaughtered (or, really, anyone who has done their research on what it takes to get that food to the store or your table), knows that prices reflect the work that the people put into it. This is actually a well-known and accepted fact in other countries; just consider that France, Italy, and Japan - all known for their exquisite cuisines - spend anywhere from 13-15% of their yearly income on food, while the US is lagging at 7%. Quality and price are directly correlated - when I buy an heirloom cherry tomato from the Green City Market for $4.00/lb it tastes like a tomato. When I buy it from Jewel for $1.99/lb, it tastes like water (but at least red-colored water).

No Name (not) Barolo - one of my favorite wines with a story
All this is not to say that the pricing at Eataly is always fair. I’ve been recently working on wine Tasca, Ferrari and Allegrini, and wanted to use the Eataly wine store, completely dedicated to Italian wine, for a gift basket. When pricing the basket, we noticed bottles such as Allegrini's Palazzo della Torre selling for significantly more than it’s sold around the corner at Binny’s. Same went for Antinori’s Villa Antinori. But after mentioning this to the department, I was told that there are plans to work on price matching in the very near future. Hopefully this is the case, but for now I’ll save the common wines for Binny’s and the special ones that I can only get at Eataly (like Borgogno & Figli’s No Name, a wine intended to be Barolo made in a cask that the DOCG commission did not approve of, and sold in protest as No Name).

Caolan Sleeper, the Project
Manager of Eataly Chicago
(who loves her job and brought
you that wonderful store you're
enjoying today)
Also, Eataly as a whole is not about being the fastest sandwich or pizza maker in Chicago during your 30-minute lunch break, although they do try their best to satisfy their impatient clients. Yes, the lines have been long and the staff does seem like there is a very steep learning curve that they seem to be climbing. But once it gets up and running, I don’t want to be in and out of one of their eight restaurants. My experience in Italy has taught me patience in two ways – one being that type of patience when you’re at the Rome airport lost luggage window and the only person working decides to take 3 smoke breaks of 10 minutes each before you move 5 feet in the line – and the second being that patience that you must have for a true Italian ragù (all day) or authentic pizza (you’ve got to plan days in advance for the dough’s rise time of 8-36 hours). I’ll wait for my food, thank you, so that I know that it’s good.

Eataly is Italian, which means first and foremost it’s also empathetic. Italians break rules because they see the person over the rule or law, and in this case, their people over the $$$. After the employees worked day and night to open the store, they deserved a break - and the empathy of the Eatalian gave them a day off on Monday. Let the people be people – sleep in, spend a day with their families, and recharge from all of the hard work they put into the opening last week. From what I can see, it didn't shrink in fear of it's opening, it gave the people who deserved it a break! If only all corporations saw its employees as living breathing entities with needs.


Oscar Farinetti-  the mastermind behind the
concept - is 100% Italian
Eataly is Italian, which means it’s not perfect, but it is (like all things Italian) passionate. Read the signs, talk to any of their employees (a close friend of mine was very involved in the opening) and they are working 24/7 not because they have to but because they want to  - they love their job. It’s a store that’s built for people who are interested in sharing the learning experience and the passion for authentic Italian food and wine. Yes, it does have several aspects of the store that should and hopefully will be improved. But it is what it said it would be  - an authentic physical homage to the world of Italian gastronomical culture.